Customer Reviews

​The majority of the reviews below were taken from our profile page on the contracting website Thumbtack and are third party verified customers.

Kennedy
Home Inspections

Neal P.

"My experience with Ross started out with a near immediate estimate when I requested one through Thumbtack, followed by a thorough discussion about pricing, availability and what his services entailed. He didn't try to talk me into additional (unnecessary) inspections like the larger company I had previously scheduled with. He showed up right on time for the inspection and gave me an overview of what he'd be inspecting. He gave a verbal description of everything he was looking at, his concerns, and what I should do as a homeowner to take better care of my home. His report was sitting in my inbox that evening, and was just as thorough as the actual inspection with color photos and descriptions. I am much more comfortable pursuing this condo having had it inspected by Ross. Thanks!!!"





Ian M
"Ross was wonderful. From the beginning when he arrived on time, from across town, during rush hour...during the inspection when he explained everything he was doing and answered all our questions...till the end of the process when he produced a report, delivered very promptly, which explained everything in detail and in a very easy to understand/read format. We will definitely be recommending him not just for his professional attitude and work ethic but also because he is a genuinely nice guy!"



Jennifer R.
"Ross was excellent--for a pre-purchase home inspection, he provided great information, was friendly, thorough, and delivered a very useful report. Couldn't ask for a better experience! I will certainly recommend in the future."


Tamika O.
"As a first time home buyer, he made us feel at ease. We walked away very informative about our new home & just in general about the mechanism of a house. You can definitely see the experience & expertise. Would definitely recommend!!!"


Alex C.
"Was clear about everything he did, let me know what he thought could be issues and what really isn't s big deal. Would've been nice to have some price estimates for repairs but that wasn't too big of a deal for me. Ross was on time and kept communication through the entire process. Also squeezed in my inspection before a long holiday weekend."



Neel S.
"Ross was very hands on in the inspection (he literally climbed into crawl spaces and tight corners for a better view of items) and explained what he was doing and why he was doing it at every point of appointment.

The provided reports are a great resource for not just negotiations, but as a homeowners guide for items that you will need to keep an eye on or maintenance on during your ownership.

The reports are very detailed, and include color photos and line by line description of what you are looking at.

Great after communication, if there was a question or concern, Ross would respond within 30 minutes to emails/calls/text messages.

I highly recommend Ross, working with him was easy going and very informative."
 


Hemant p'
"I am glad that I hired Ross for home inspection. Very detail oriented. Thank you Ross ."



Scott A.
"Very thorough inspection. Timely. Informative. I would highly recommend using Kennedy Inspections for your new home!"


Sydney P.
"Ross knew I was under a time crunch and he assured me that everything would be completed on time. He was right!! I had my inspection report within hours of him completing the inspection. He went over every inch of the property with me and explained all of his findings. He made my first inspection ever a walk in the park! Highly recommend him."



Melissa P.
"Ross was extremely helpful and informative, he made the stressful process of buying my first home and completing the required inspections, go very smoothly. 

He scheduled my inspection right away, arrived on time with his partner, Steve. Both were very professional and were focused on making sure I understood what was going on. Any questions I had they were able to answer right away and were extremely knowledgeable. I received my home inspection report that same day!

Even after the inspection was complete Ross was extremely responsive when I emailed him and requested an additional copy. 

I would definitely recommend Kennedy Inspections, especially to a first time home buyer because he is so thorough and detailed. He made me feel comfortable throughout the whole process.

Thank you!
-Melissa"
 

James J.
"Ross was very professional and prompt. He was very thorough in his inspection and told me of his concerns up front. He wrote a detailed report that is professionally designed and easy to understand. I will surely use him again."


Kimberly E.
"Ross was very professional and attentive with communication leading up to the inspection, during and afterward. Fee was reasonable for the excellent service."
 


Brie D.
"Ross performed a home inspection for us and connected us to a radon inspector for our first home. He is extremely detailed oriented and is sure to explain things to you as you go through the home. He is honest about what's urgent and what you can wait to do, as well how often certain things should be serviced and kept up to keep the house in good shape. We received our report first thing the next day since our inspection was late in the day(5pm which was helpful since my other half is an accountant and it's tax season)prior. So, as you can imagine it was an extremely quick turnaround which we are very greatful for. He was very personable from start to finish and honest about the condition of the home.We are so glad we went with Ross his experience and contracting background allowed us to have a truly informative and helpful home inspection report that we will look at constantly to adhere to the recommendations he provided. He kept us first time home buyers calm and confident about our first big purchase. Thanks Ross!!!"



Michael K.
"Ross was absolutely fantastic throughout the whole process of running through our home inspection. His professionalism and personality support his well deserved excellent reputation. He took the time to explain everything he was looking for, why he was looking for it, and what it meant to us in the long run. If you need an honest home inspection, I highly recommend Kennedy Inspections!"
 

John L.
"Ross was professional, friendly, and most of all knowledgeable about home inspections. Highly recommend Kennedy Inspections. Thanks"


James R.
"I have been a real estate agent and broker since 2004, and have seen dozens of home inspections, maybe hundreds. I hired Ross for a pre-purchase inspection on a duplex that I am buying myself, but outside of the area in which I used to practice real estate (so I don’t know any local inspectors here). Ross’s bid was not the lowest I received, but I chose to hire him after reviewing the websites and customer reviews of each of the five bidders who responded to my request. I liked how many positive reviews Ross had received, how many times he’d been hired on Thumbtack, and how personable he seemed. I also liked that he had contractor experience. 

I am happy with the service I received from Ross at the property, and with the written report which he emailed me afterward. Ross arrived on time and spent over three hours on site, inspecting and discussing the building and grounds, including walking on the roof (not all inspectors will do this). I really couldn’t be happier. Ross has been great with follow up questions too. I will certainly seek to hire him again on my next home purchase."



Moneek P.
"Ross did a wonderful job with my inspection. He pointed out good things as well as some of the challenges I might face. He was patient with questions and was very personable. Ross was meticulous when inspecting every part of my future property. He started out from outside checking out the roof and the walls before he moves inside to look at other details such as the ceilings, walls, electrical wiring etc. Ross spends a reasonable amount of time to inspect each room and to takes pictures for the detail documentation-style report. Ross explained everything to me in layman's terms while I was walking around with him as he inspected the property. I highly recommend Ross for any inspection need that you may have!"



Nicholas P.
"Ross was great and very knowledgeable, my wife and I are first time home buyers and he had no trouble answering our many questions. Seems to really enjoy what he does and that translates to his work. Very detailed and informative report."



Kayla H.
"We had a wonderful experience with Ross! He was friendly, knowledgeable, and thorough. The report turnaround time was extremely fast."



Darrel S.
"I appreciate that he asked if I had questions. I he didn't make me feel like he was in a rush and was very professional."



alex a.
"Outstanding, great communication, very thorough,and quick service."



Christian P.
"Needed documented professional opinion of hazards and damages in apartment. Ross was great! Knew trivia on codes and standards, honest and thorough, offered significant discount due to brevity of investigation, and sent the report same day."


Marcia R.
"Ross completed a property inspection for us in Philadelphia. He was prompt, courteous, patient and willing to explain things as he went along. We appreciated his quick turnaround of the detailed report. Would definitely recommend his services."


Brett D.
"Could not more highly recommend Kennedy Inspections. Awesome service, very helpful, and great guy. Best inspector around!"
 

Eric H.
"Ross did a great job. great attitude, very professional.."



Mary A.
"Russ [sic]inspected a five bedroom two bathroom house with a full basement and did a beautiful, thorough, very informative job for us! The price can't be beat! I have found my new house inspector, I purchase properties for rentals and he is now my new go to guy."
December 4, 2015 


Aynsley K.
"Ross did a very thorough inspection of my home. He really took the time to look in to every detail and explain everything to me. Very much recommended! Thank you for everything!"
November 7, 2015 


Jeffrey K.
"Ross was timely, thorough, and very pleasant. He provided his report within hours of completing the inspection. He was very knowledgeable. I'm very happy to have found him."
November 4, 2015 


Mark C.
"Ross did a pre-purchase inspection for me. He is very easy to talk to and work with. I appreciated his thoroughness, and not only was he patient with my many questions, but he treated it as a critical part of the inspection that I be with him to see what he did first-hand and understand his observations and recommendations. I would strongly recommend him."
October 26, 2015 


Elizabeth B.
"Ross was very confident. easy to talk to and my opinion of him as a home inspector is "EXCELLENT"."
October 26, 2015 


Ciera B.
"I got in contact with Ross on Sunday afternoon. He was able to come inspect my potential home the next afternoon, at the time I asked for. He was very thorough and his report, which came the next day as promised, was very detailed. He answered all of my questions, and being a first time home buyer...I had plenty. Thanks again Ross!"
October 14, 2015 

raina b.
"I was very impressed with the inspection. Ross knew what to look for and was very knowledgeable. He has experience and it shows that he enjoys his work. I was very lucky to have chosen Ross for my inspection."
September 26, 2015 


Demry S.
"On time, great attitude, very professional"
September 21, 2015 


Cora F.
"As a young, first time buyer I had a great experience! Ross broke everything down to me as he was doing it and was just as thorough in his report I got back from him. He was extremely nice and professional to me and my family. Would recommend to anyone in need of an inspection!"
August 24, 2015 


Gillian B.
"Mr. Kennedy was prompt and answered all of my questions. He did a great job on the inspection."
August 22, 2015 


Michael K.
"Very thorough and professional home inspector."
August 6, 2015 


Desirae W.
"I used Ross Kennedy for my first time home inspection and was first impressed that he arrived before me and had already begin on the roof. He was very nice and pleasant. He is very efficient and explains every move he is making, why and what something should be. He welcomes questions every step of the way and give you his professional opinion about different things that he may find within the house. I would surely refer him to my friends as well as use him again."
July 7, 2015 


Matthew H.
"Thorough and fast in his inspection. Helped me understand the issues that were most crucial in a way that I can act upon them."
July 2, 2015 

Mia S.
"Ross was great! Being a 1st time home buyer he didnt make feel uncomfortable asking questions. He is thorough with his inspection and explains in detail as he goes throughout the house. He gets TWO THUMBS UP. I would definitely recommend him and he's funny!"
June 9, 2015 

Margaret C.
"Ross was great. He was extremely thorough and made sure to explain every detail. I would highly recommend!"
May 26, 2015 


Lakia W.
"Ross was absolutely amazing! I am very pleased with the service he provided! After reading all of the reviews, I wondered if they were too good to be true. He lived up to each of those reviews by the first handshake. Ross arrived early and got started immediately. I appreciated that so I wouldn't have to wait around while he was inspecting the roof. He explained everything he examined and answered all the questions I had. I was very pleased that he welcomed my dad to come to the inspection (a sign he had nothing to hide)! :) He was very professional and showed great knowledge in his skill. I received the inspection report the next day, and it was completely detailed and descriptive. I have already recommended Ross to my family and friends, and my parents even plan to use him! If you want a great inspector, I would definitely recommend using Ross!"

Your family was a pure joy to meet and serve! Thanks so much!
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May 8, 2015 


Jesse R.

Need a Real Estate Inspector

"My wife and I hired Ross to inspect a home and we are very pleased that we did. He was able to accommodate our busy schedules. He was very thorough and took the time to explain everything to us during the inspection. He also produced a detailed report with pictures by the next morning (and we weren't even in a hurry to get it). He was even able to hoist a 28ft ladder over a locked alley gate to get up on our roof! What's more, he seems to enjoy what he does and was very pleasant and friendly. We recommend Ross 100% without hesitation."
May 8, 2015 


Terrance W.
"Ross proved responsive, punctual, and thorough. His comprehensive and careful inspections and reports for a home that I have under contract included standard assessments of the property and also helpful explanations for his judgments. I highly recommend him."
May 8, 2015 


Holly G.
"Ross was excellent to deal with. He was quick to respond when discussing hiring him. He was on time for our appointment. He was thorough in the inspection and took his time to explain everything to me in detail including things that wouldn't be in an inspection report but may come up in the future. He got his full report to me within 24 hours of the inspection. He was also $100 less that the person my realtor recommended. I've never used thumbtack so I was a little nervous using a new website to find Ross even though he had excellent reviews, but I am so glad I did. I would highly recommend him. He inspected my one bedroom condo in downtown Philadelphia if that helps anyone."
May 8, 2015 


Evan S.
"Ross showed up early to the inspection and walked me through the house with a lot of detail. My real estate agent seemed impressed with him and his report as well."
April 14, 2015 

Crystal R.
"Ross himself was excellent with the home inspection. He was right on time and explained everything he was looking at and issues that he found. We had the home inspection report the following day as promised. We were also having a termite and radon inspection done which Ross himself does not do but instead has someone that does it for him. It seemed hassle to get the guy out to do everything and once he did perform the inspections he told the realtor that everything was fine with the termite inspection but then noted on the report given that there was evidence of termite activity in the garage. I would absolutely hire Ross to do a home inspection; however, we were a little less satisfied with his termite/radon inspector."
March 12, 2015 

Shannon M
"Ross was very thorough, timely, and professional. He got the final report back to me the next day, and went through everything before leaving the house. I would recommend him to friends and family."
March 5, 2015 

M. G.
"Ross was on time, affordable, detailed, friendly, and thorough. I would recommend him to anyone looking for an inspector. Thanks Ross!"
February 2, 2015 


Nicole B.
"He was very thorough and knowledgeable. Very pleasant and was able to answer all questions and make suggestions. Even gave a same day report. I would highly recommend him to any and every one."
January 19, 2015 


Jeffrey L.
"Ross was great! Very professional!"
December 20, 2014 


Chais M.
"Ross is extremely knowledgeable and professional. He provided excellent service at a reasonable price."
December 10, 2014 


Joey D.
"Very satisfied!!! Ross was on time, professional, knowledgeable, and very personable. You can tell he truly enjoys what he does. Even with a new construction home, he pointed out items that I would have overlooked. I would definitely recommend him for your home inspection."
December 8, 2014 


Sarah R.
"Professional, friendly, knowledgeable, Ross genuinely likes what he does and takes the time to explain things to you. He was interested in learning about my profession (lighting) and learning new tips from me as well as teaching me about the property I'm purchasing. Highly recommended."
November 23, 2014 


Blair F.
"Ross was very knowledgable and pleasant. He didn't rush through the process, he explained things so I could understand and as a first time home buyer he gave me a lot of input which will allow me to make a better informed decision."
October 25, 2014 


Ethan D.
"I would absolutely recommend Ross to conduct your home inspection. He is knowledgeable, thorough, and his rates are very competitive. On top of that he's one of the nicest guys I've met. Really pleased with the work that was done."
September 13, 2014 


Larry A.
"Ross was very professional and very accommodating to our tight schedule. I highly recommend him for any home inspection."
August 23, 2014 


Shannon M.
"Ross was terrific to work with. Provided insight information and complete follow up on a home inspection. I would highly recommend Ross."
August 20, 2014 


Chris L.
"I am a real estate agent in the Chester County area and I have referred Ross and his business to many clients in the last year. He has always done a thorough job, as well as advising my clients appropriately on any issues found. His many years as a handy man help him tremendously in seeing and understanding issues in a home inspection. 

In addition, I know him from my church and he has impeccable character and values."
August 18, 2014 


David And Cheryl B.
"Professional, knowledgable, timely, and friendly...."
August 16, 2014 


Ashley W.
"Ross did an amazing job! He was on time and thorough. He didnt miss a thing for our inspection. We really enjoyed his services and his prices were great!"


Evan F.
"Ross was able to come out on short notice to my first home purchase.  He showed up early and was knowledgeable and diligent in his inspection of the unit.  He was very personable and eased some of my anxiety that comes with buying a home.   Ross even saved me an unnecessary expense when he recommended against a termite inspection, since I was on the top floor of a condo building and the region doesn't have termite issues with condos similar to mine.    I highly recommend him for others looking for a professional experience!"


Michael K. - West Chester
"​Thank you so much for your time and effort in helping us obtain our first home! Your professionalism and personality certainly support your reputation and it was our pleasure to work with you!"